Determinants of Employees Job Satisfaction: The Case of Heineken Breweries S.C

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Addis Ababa University


The purpose of this study is to determine level of employees’ job satisfaction and to identify factors affecting employees’ job satisfaction. Factors that have an impact on job satisfaction include nature of job, pay and benefits, attitude towards supervisor, interpersonal relationship, career advancement, evaluation process and working condition. Random sampling was used for the sampling technique and 80 employees were selected from employees of Heineken Breweries S.C. Descriptive analysis was performed to determine level of employees’ job satisfaction. In addition, regression analysis was utilized to empirically test the relationship between employees’ job satisfaction and the factors. Findings suggest that employees are moderately satisfied with their job and there is significant relationship with interpersonal relationship, pay and benefits, evaluation process and working condition with employees’ job satisfaction. Contrary to previous studies, a negative relationship of nature of job, attitude towards supervisor, and career advancement with job satisfaction was also found. To increase the level of employee’s job satisfaction, possible recommendation of the research, are providing competitive benefits, giving rewards and recognitions, developing employees skills, creating positive work environment, engaging employees and tracing job satisfaction. Key Words: Job Satisfaction, HBSC



Job Satisfaction, HBSC