The Relationship Between Leadership Styles and Employee Engagement the Case of Radisson Blu Hotel, Addis Ababa
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Date
2018-06-12
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Addis Ababa University
Abstract
The objective of this study was to examine the relationship between leadership styles and employees engagement in Radisson Blu Hotel, Addis Ababa. So as to achieve the aim of the study, correlational research design was administered. Primary data was collected by using two standardized questionnaires. 83 employees and 20 leaders had participated in the study. The samples were drawn from the total Population of 340 and two strata were formed those were leaders’ strata and employees’ strata. Two standardized questionnaires were used to collect primary data i.e. Multifactor Leadership Questionnaire (MLQ-5x) which was used to identify the leadership styles of leaders and Utrecht Work Engagement Scale (UWES-9) also used to know the engagement level of employees. Descriptive and inferential statistics were used to analyze the data. Mean, standard deviation, frequency and percentage were taken from descriptive part of statistics. But from inferential statistics only Pearson correlation was taken because the main objective of the study was to examine the relationship between leadership styles and employee engagement. From the result of the descriptive statistics the dominant leadership style was transformational but not effective and the engagement level of employees’ was found very low. The correlation analysis further disclosed that there is a positive and very strong relationship between transformational and transactional leadership style with employees’ engagement (Vigor, dedication and absorption). As per the result from the correlation analysis laissez-faire leadership style had a strong negative and meaningful relationship with employee engagement. From the results, it was possible to sum up that both transformational and transactional leadership behaviors were positively related with vigor, dedication and absorption, whereas laissez-fair leadership behavior had a negative relationship with employee’s engagement at Radisson Blu Hotel Addis Ababa. Based on the findings of the study, it was concluded that Radisson Blu leaders were found to be more of transformational on their leadership style as perceived by employees. Finally, the study recommended that both transformational and transactional leadership behaviors can play a principal role in boosting and ameliorating vigor, dedication and absorption of employees’ at Radisson Blu Hotel Addis Ababa. It is inferable for the leaders to use the blend of both transformational and transactional based on the situation. From the study, it was crystal clear that Laissez Faire Leadership style has expressive effect on employee engagement, it is better for the leaders try to diminish the practice of laissez faire style so as to increase the engagement level of employees to the desired level
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Keywords
Employee Engagement, Transformational Leadership, Transactional Leadership