Reward Management Practices of selected Hotels in Ethiopia

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Addis Ababa University


The main purpose of this study is to assess the reward management system of some selected hotels of Ethiopia. The study attempted to assess what extrinsic and intrinsic reward systems are being practiced in the selected hotels (Yaya village, Bellevue hotel and Wabe Shebelle hotel) and to evaluate how the reward management practices are effective through the alignment of reward practice to organizational goal. To achieve the objective of the study, descriptive research design has been along with quantitative approach. Simple random sampling technique was used to select 241 employees out of the total targeted population of employees in the selected hotels. Self-administered questionnaire was used to collect data from sample employees. The data gathered through the questionnaire were compiled by using SPSS software. Descriptive statistics method was used for analyzing data obtained from questionnaire. The result of the analysis was presented using tables. The main findings of the study revealed that the intrinsic reward is more practiced than the extrinsic reward on the selected hotels. There is less alignment of reward strategy to the business strategy of the hotels. In addition the reward management strategy is not communicated to employees on the selected hotel. To those and other problems investigated in the study, appropriate recommendations were provided based on findings



Extrinsic reward, intrinsic reward, Reward management