Browsing by Author "Tenaye Fekadu"

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    Assessment of Project Management Practice: The case of Ethio Telecom Security Projects
    (Addis Ababa University, 2024-10) Tenaye Fekadu; Worku. Mekonnen
    Despite a subscriber base of 77.4 million and significant financial transactions, Ethio telecom faces challenges in project management, specifically in security projects. The main objective of this research is to assess and evaluate project management practices within the organization's security projects to identify strengths and weaknesses and provide recommendations for improvement. While project management is crucial for telecommunications projects' success, there is limited understanding of the specific challenges faced by Ethio Telecom, particularly in managing security projects. This research seeks to fill this gap by examining project management practices within the organization. The study used a mixed-method approach, combining quantitative and qualitative data collection through structured questionnaires with 100 Information Security Division employees, out of which 78 questionnaires were completed and returned.. Data were analyzed using descriptive statistics. According to the result of the finding, Ethio Telecom shows strong project clarity (Mean: 3.97) and effective risk management (Mean: 4.33), but faces challenges in stakeholder requirement gathering (Mean: 3.55), resource allocation (Mean: 3.41), and monitoring systems (Mean: 3.38). Variability in documentation (Mean: 3.85) and the use of standardized methodologies (Mean: 3.44) also indicate areas for improvement. Ethio Telecom's project management practices show a generally positive perception, with strong clarity in objectives, well-defined scopes, and effective risk management. However, variability in responses highlights areas needing improvement, particularly in stakeholder engagement, resource allocation, standardized methodologies, and documentation. Challenges include inconsistent stakeholder requirement gathering, inadequate resource allocation, variable documentation practices, and weak monitoring systems. Mitigation strategies involve standardizing engagement processes, improving resource planning, enhancing documentation practices, strengthening monitoring systems, and providing training for project managers and teams. Addressing these will enhance consistency and effectiveness in project outcomes. Key Words: Project Management, Best practices, Security Projects, Ethio Telecom.