Browsing by Author "Mohammed Wasihun"

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    Determinants of Digital Printing Technology Adoption in Ethiopian Printing Industry: A Case of Berhanena Selam Printing Enterprise
    (Addis Ababa University, 2022-06) Tigist Dereje; Mohammed Wasihun
    The objective of this is study to examine the determinants of digital printing technology adoption in the Ethiopian printing industry in the case of Berhanena Selam Printing Enterprise. This study combines two known technology adoption theories, diffusion of innovation theory (DOI) and Technological-Organizational-Environmental framework (TOE). Based on these two theories, factors that determine the adoption of digital printing are relative advantage, compatibility, complexity, technological readiness, adoption cost, top management support, quality of the human resource, competitive pressure, and government support. The study employed a mixed researcher design and quantitative research approach. The survey questionnaire was used to collect primary data. In total, 175 questionnaires were distributed to respondents, of which 154 were analyzed. The respondents were selected by using the simple random sampling technique. The data were analyzed using a statistical method, descriptive statistics, correlations, and regression using Statistical Package for Social Science software. The study finding reveals that compatibility and top management support have significant factors influencing the adoption of digital printing technology. Relative advantage, technological readiness, and government support have a significant negative influence on the adoption of digital printing technology. The quality of human resources and competitive pressure has a statistically insignificant positive relation to the adoption of digital printing technology. Complexity and adoption cost have a statistically insignificant negative relation to the adoption of digital printing technology. Based on the finding, the study forward some recommendation the Enterprise should enhance its employee technical and managerial skills, improve its technological infrastructure and organizational culture, create awareness about digital printing and develop a digital printing adoption plan
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    Internal Service Climate and Psychological Empowerment Effect on Employees Job Satisfaction the Case Study of Ethiopian Electric Power Corporation
    (Addis Ababa University, 2011-06) Mohammed Wasihun; Bekele Teshome
    According to recent figures, services account for over 50 percent of gross domestic product in many countries and over one quarter of world trade. In a dynamic, global business environment, service industries try to compete by providing high-quality customer service via empowering their workforce. Currently both industry and academia have shown a growing interest in the concept of employee empowerment. Empowerment has become particularly important for services, aiming to control or enhance service quality and customer satisfaction at the point of service production. Furthermore, empowerment increases job satisfaction and reduces role stress. The main purpose of this study was to explore the relation and effect of internal service climate and psychological empowerment on employees’ job satisfaction. The research has been designed as a case study. Both primary and secondary data were used in the research. A survey questionnaire with five point Likert scale was a main tool for gathering primary data about internal service climate and psychological empowerment effect on job satisfaction. A total of 80 (18% of the population) participants in the Head office and one randomly selected region of Addis Ababa District Coordinator Office participated in filling the questionnaires. These participants were selected using convenience sampling method. The findings of this study indicated that respondents have medium satisfaction on the current internal service climate and psychological empowerment of the corporation. The correlation result indicates there is positive relationship between internal service climate and psychological empowerment. Similarly, based on linear regression result Internal service climate and psychological empowerment have a positive effect on job satisfaction.…