Browsing by Author "Mesfin Mekonnen"

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    Impact of COVID – 19 Pandemic on the wellbeing of employees in selected Brand Hotels in Addis Ababa, Ethiopia
    (AddisAbeba Universty, 2024-07) Mesfin Mekonnen; Teklegiorgis Assefa (PhD)
    The purpose of this study is to assess the impact of COVID 19 outbreak on wellbeing of employees in terms of Physical, mental, Social and economic aspects in selected Brand Hotel employees in Addis Ababa, Ethiopia. The study is going to be guided by the following specific objectives: determine to which extent COVID 19 outbreak affects the physical, mental, social and economic aspect of employees working in different levels or positions of selected Brand hotels, to examine the effect of COVID 19 outbreak on the employees income in particular, determine the impact of COVID 19 outbreak on the sales revenue of hotel industry and to conclude the extent of COVID 19 outbreak on hotel employees wellbeing. The study adopted descriptive research design using both quantitative and qualitative approach. The target population for the study consists of only the permanent employees working under the three selected brand hotels in Addis Ababa who have been working in the hotels more than four years. A random probability sampling method was used to select the participants from the population. The total sample size was 650. To collect the primary data, the researcher used mainly questionnaire. Semi-Structured questionnaire was used to collect data from sample employees to collect primary data. The questionnaires are classified into six sections; the first section question is about general information, the second section are related with the impact of COVID 19 on hotel employee, the third section questions related with the impact of COVID 19 on financial wellbeing of hotel employee, the fourth section questions related with the impact of COVID 19 on mental wellbeing of hotel employee, the fifth section questions related with the impact of COVID 19 on Social wellbeing of hotel employee and the sixth section questions related with the impact of COVID 19 on job insecurity or trust. The Key Informant Interview was conducted for Human Resources and Finance managers/directors who had a direct relationship with the research study objectives in the three selected brand hotels. The data collection instrument used for the research was questionnaire. In the questionnaire a five point Likert scale were used. Normality test was done for dependent variable in order to aid subsequent analysis. The data obtained was analyzed using both qualitative and quantitative analysis. The study found out that COVID 19 had a significant impact on the wellbeing of employees working in these hotels. Based on the research findings it can be concluded that COVID 19 had a negative impact on employee wellbeing. The findings of the study suggested that employee wellbeing was a significant area an employer should give attention to especially in hospitality industry particularly in hotel in order to create an environment in which the employees can become engaged and productive. The study was conducted in three selected brand hotels in Addis Ababa, Ethiopia. Keywords: - COVID-19 Pandemic, brand hotel, employee wellbeing, Addis Ababa, Ethiopia