Browsing by Author "Kidest Melaku"
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Item Client Satisfaction among Community Based Health Insurance Users and out of Pocket Payers Visiting Emergency unit of Tikur Anbessa Specialized Hospital, Addis Ababa, Ethiopia(Addis Ababa University, 2024) Kidest Melaku; Sofia KebedeCommunity-based health insurance schemes (CBHI) are voluntary systems where community members pool funds to protect themselves from high medical care costs. These schemes, often targeting low-income populations, pool financial resources through regular premiums or contributions. In Ethiopia, the Ethiopian Community-Based Health Insurance Scheme aims to improve healthcare accessibility for low-income individuals and disadvantaged communities. Understanding the satisfaction levels of both CBHI users and Out-of-Pocket payers can offer vital insights regarding care quality and identify areas for improvement.