Browsing by Author "Kebede, Samuel"
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Item The Impact of Fiscal Decentralization on Urban Public Service Delivery in Oromia: Comparative Study on Chiro and Sebeta Towns(Addis Ababa, Ethiopia, 2014) Kebede, Samuel; Tesfai, GhebrehiwetThe main objective of the study is to investigate the capability of Chiro and Sebeta urban administrations to provide their re~pective residents with preference based services, to identifY the possible problems constraining their efforts with this regard and to propose appropriate solutions to the problems. The study employed more of qualitative method. Accordingly, the fiscal powers andfill1ct ions as well as the fiscal autonomy of the ULGs in ORS in general and that of the study areas in particular are looked into thoroughly. The investigation started with the scrutiny made on legal frameworks in place for local governments including ULGs both at the federal and regional level. Primary and secondary data are collected and analyzed accordingly. Structured and unstructured interviews are carried out with pertinent officials and experts Fom the municipalities and sector offices of the study areas as well as Fom the federal and regional government offices. Group discussions of stakeholders and field observations that focused on selected services are also part of the study process. The introduction of legal Fame works that weakened the autonomy of the urban administrations, inappropriate interferences Fom the regional government, the mismatch between the taxation powers and expenditure responsibilities of the urban administrations and lack of capacity to administer taxes and to carry out expenditure responsibilities are among the findings of the study. As a result, it is concluded that the urban administrations under consideration are not in a position to render appropriate level and mix of local public goods and services. In light of the findings, it is recommended that there is a need to enhance the autonomy of the urban administrations in a manner it tackles the multi faceted inte!ference fi-om the regional government. Boosting the taxation power of the ULGs and allowing them to access additional financial sources so as to help them match their .financial capacity with their expenditure responsibilities is found to be equally important. Redesigning the grant transfer arrangement in a manner it takes the economic disparities along jurisdictions into consideration is also part of the recommendation.Item Performance Appraisal System and its Effectiveness in Bank of Abyssinia(Addis Ababa University, 2014-05) Kebede, Samuel; Waktola, Gemechu PhD)The purpose of this study was to assess the effectiveness of the performance appraisal system implemented in Bank of Abyssinia. The study used descriptive method of statistics with cross sectional survey and used qualitative research approach. The research objectives were to see the compliance in implementing the system, assess employees’ awareness about the importance and criteria being used, the effectiveness level of performance appraisal system, and the factors affecting successful implementation. Primary and secondary data were used. The analysis was done by the help of SPSS and presented using descriptive statistics, frequency tables, percentages and pie charts. The scope of the study was limited to five branches and head office within Addis Ababa. The findings of the research indicated that there is high compliance with regard to implementing the system in the bank. The measures used to judge the effectiveness indicated that higher ratings are given to behavioral factors such as customer relation, responsibility, etc. than professional competence and quality of work, which indicated the existence of weakness in implementation of the system to differentiate weak and strong performance and the system is not clearly linked to profitability. The effectiveness of the system to improve performance of the employees and the organization is found to be low. The use of appraisal results to make rewards produced leniency from the side of appraisers. On the basis of the findings, the researcher recommends that the administrative and developmental part of the appraisal format be separated clearly, refocus criteria to include task undertaken by employees to link the system with profit and goals of the bank, introduce multiple rating system, design scheme which reduce the use of appraisal result for salary adjustments, develop means to link profitability and performance appraisal, provide rater trainings, develop follow-up mechanisms by human resources departments and develop documentation systems to handle the process and not only the final results. The experience gained in the assessment could be used to make similar surveys in other human resources activities add value not only to itself but could be used in other companies of the same nature.Key words: employee performance appraisal, effectiveness, direct reportees, ratee, appraiser, rater, compliance and training.