Browsing by Author "Heaven Girma"

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    The Mediating Role of Technology Adoption Behavior Between Emotional Intelligence and Job Satisfaction Among Corporate and Zonal Office Employees of Ethio Telecom
    (Addis Ababa University, 2026-06) Heaven Girma; Abera Tibebu
    The digital era has transformed the work place globally in many paradigms. Ethiopia has articulated its commitment to digital transformation through the Digital Ethiopia 2025 strategy. This will reshape shape job satisfaction, and require adaptive capabilities such as emotional intelligence to navigate the challenges of digital transformation. This study investigated the relationship between emotional intelligence (EI), technology adoption behavior (TAB), and job satisfaction (JS), among permanent Ethio telecom employees in Addis Ababa. A quantitative correlational research approach utilizing stratified sampling design yielded a verified sample of 177 participants in fundamental divisions. Standardized measurements included Minnesota Satisfaction Questionnaire short form, Wong and Law Emotional Intelligence Scale (WLEIS) and a questionnaire that adopted the Unified Theory of Acceptance and Use of Technology Model (UTAUT). Simple linear and hierarchical multiple regressions confirmed that EI and TAB are significant predictors of Job Satisfaction. Hierarchical regression testing showed that TAB operates as a partial mediator between EI and JS, contributing a significant increment in variation. Furthermore, developmental comparative analysis through independent sample t-test indicated high stability across Early Adulthood (25–39) and Middle Adulthood (40–59) for both EI and TAB constructs, whereas Job Satisfaction proved distinctively higher within the older employees.