Browsing by Author "Eyoel Getachew"

Now showing 1 - 1 of 1
  • No Thumbnail Available
    Item
    Assessing the Effect of Logistics Challenges on Operational Performance: The case of Soufflet Malt Ethiopia S.C.
    (Addis Abeba Universty, 2026-09) Eyoel Getachew; Tariku Jebena(PhD)
    The purpose of this study was to examine the impact of transportation and logistics problems on the operational performance of Soufflet Malt Ethiopia S.C supply chain. Proper management of transportation and logistics is a crucial aspect of a supply chain operation, especially in the manufacturing industry. This study identified seven critical challenges including Logistics Infrastructure and Facilities, Planning & Scheduling Maturity, Cost Inflation, information flow and technology integration, regulatory and policy issues, warehousing efficiency and supply chain visibility. This research used a quantitative approach, by using structured questionnaires with a five-point Likert scale to people inside and outside the company. Data analysis included frequency, mean, standard deviation, Pearson’s correlation coefficient and multiple linear regression to determine the relationship of these challenges to operational performance. I distributed 148 questionnaires and 112 or 75.5% were completed and returned. The seven combined challenges explained 86.8% (R2 = 0.868) of the variation in operational performance. Important predictors of performance were logistics infrastructure and facilities, cost inflation, regulatory and policy issues, information flow and technology integration and supply chain visibility. Logistics Infrastructure and Facilities have had the greatest impact, with problems such as poor road conditions, limited transport options and few alternative routes. Next in importance were logistics costs, mainly because of high fuel prices and inefficient operations. Infrastructure efficiency and Planning & Scheduling Maturity had a positive but not significant impact on performance. The study concludes that for better operational performance, Soufflet Malt Ethiopia S.C. invest in transportation and warehouse infrastructure, strengthen digital logistics systems like ERP and SAP, improve supply chain visibility through real time information sharing, enhance planning and scheduling practices, and collaborate with policymakers to reduce regulatory bottlenecks. These measures can improve operational efficiency, reduce logistics costs, and strengthen overall supply chain performance. This study contributes to the body of knowledge on supply chain management in Ethiopia and recommends other studies such as comparing different sectors and long-term studies.