Browsing by Author "Eyerusalem Amare"

Now showing 1 - 1 of 1
  • No Thumbnail Available
    Item
    The Effect of Perceived Servant Leadership on Employees’ Job Satisfaction: The Case of Selected Non-Governmental Organizations
    (Addis Ababa University, 2026-08-03) Eyerusalem Amare; Zegeye Muluye (PhD)
    The study examined the perceived effect of servant leadership on employees’ job satisfaction in selected non-governmental organizations) in Addis Ababa. The main objective of the study was to investigate the effect servant leadership dimensions (empowerment, stewardship, ethical behavior and communication) on employees’ job satisfaction. A mixed research approach was employed by combining both qualitative and quantitative approaches. The primary data were collected through structured questionnaire and supported by semi-structured interviews to complement the quantitative results. Using stratified random sampling method, 144 employees of these two organizations were selected from a population of 225. The collected data was analyzed using SPSS V27, through applying descriptive, correlation, and multiple regression analysis. The findings of the study revealed that, servant leadership has positive and significant on employees’ job satisfaction in both Child Fund Ethiopia (Sig.=0.000, F=18.408) and Engender Health Ethiopia (Sig.=0.000, F=23.120). Among the dimensions of servant leadership, empowerment and stewardship were found to have positive and statistically positive impact on job satisfaction. However, ethical behavior and communication have no statistically significant effect on employees’ job satisfaction. While ethical behavior and communication require additional attention to uplift their effectiveness. Based on the findings of this study, the organizations are recommended to strengthen their empowerment practices, promote stewardship oriented leadership, and improve their ethical behavior and communication practices for better employee satisfaction. Future research is suggested to explore other variables and contexts to better understand regarding servant leadership and job satisfaction