Browsing by Author "Endale Ashebir"

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    Assessment of Information Systems Continuity Management at Commercial Bank of Ethiopia (Cbe): Current Practice, Problems, and Way Forward
    (Addis Ababa University, 2017-12-03) Endale Ashebir; Lemma Lessa (PhD)
    Nowadays, financial institutions are becoming highly IT dependent. The IT services can be interrupted by natural or human made disasters such as, Hurricanes, Floods, Fires, Earthquakes, Terrorist, and Cyber-attacks. These kinds of disasters can happen on the information system at any time. Therefore, such kind of disaster can create loss of revenue, damage reputation, and create customer dissatisfaction. In a study by Cummings (2005) revealed that 43% companies having no business continuity plan in place have never reopen, 51% were closed within two years, and only 6% have survived for long-term. Similarly, a study by Snedaker (2007) revealed that 44% of companies whose premises experience a significant fire do not recover at all, because of lack of business continuity in place. Business continuity management is a process of proactively preventing the organization from any disruption events that the organization may encounter and enable the organization to manage before, during and after disaster happen. The aim of this research is to assess and identify the gaps and challenges of business continuity management in Commercial Bank of Ethiopia and recommend management intervention based on best practices and ISO standards. This research is conducted in Commercial Bank of Ethiopia. Data was collected using self-administered questionnaire, from senior information system professionals and managements. The data is analyzed using statistical software (SPSS). Thirty-seven questionnaires were distributed to head office IS staffs and 33 of them collected and analyzed, with response rate of 89.2%. Seven elements of ISO 22301, business continuity management were investigated at Commercial Bank of Ethiopia The result showed that Commercial Bank of Ethiopia is applying business continuity management in traditional way. The organization is good in some of the best practices and in some areas, there are gaps. Specifically, support, operation, and evaluation activities areas are not addressed well. Finally, it is recommended that Ethiopian banks have to give more attention to their business continuity strategies. By following best practices and integrating international business continuity management standards to their information technology service management in order to survive in the contemporary market.
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    The Role of Leadership Style on Employee Engagement: The Case of Commercial Bank of Ethiopia
    (Addis Ababa University, 2020-06) Endale Ashebir; Assefa Teklegiorgis
    Leadership is a key element to make an organization successful. To sustain in the volatility of the current business environment leaders need to be proactive and give attention to every activity of the company as well as the external environment. The aim of the study is to investigate the role of leadership style on employee engagement in Commercial Bank of Ethiopia. To investigate the relationship between the leadership style and employee engagement descriptive research design is adopted. In the study, quantitative approach is used. The primary data collected from 76 respondents using self-administered questionnaire. The multifactor leadership questionnaire was used to investigate the leadership style exhibited and Utrecht work engagement was used to examine the engagement level of employees. The collected data was analyzed using SPSS version 26. Descriptive statistics namely, frequencies, percentage, mean and inferential statistics such as correlation and regression analyses were used. The result of the study revealed that transformational and transactional leadership styles have a positive correlation with employee engagement and laissez-faire leadership has a negative correlation with employee engagement. Based on the findings, appropriate recommendations were provided.