Browsing by Author "Berhanu, Selenat"

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    Assessment of the implementation of Employees’ Performance management system practices (City branches of Commercial Bank of Ethiopia Under West Addis Ababa District)
    (Addis Ababa University, 2017-06) Berhanu, Selenat; Bekele, Teshome (PhD)
    This research is conducted to assess the implementation of employees’ performance management system in CBE. The research has gone through the assessment of the practice of performance planning and agreement, provision of ongoing feedback, performance evaluation and performance review process of CBE. Primary data were collected through questionnaire (close ended and open ended). Respondents randomly selected form the total population of 1640 employees, 312 questionnaires were properly filled and returned. The data was analyzed using descriptive and inferential statistics such as mean, standard deviation, percentile and one sample independent t-test. Even if the objective/targets are SMART, some of them are the unattainable; especially deposit and FCY mobilizations, data tracking system and documentation of PMS data are the main shortage of the system. The feedback provision practice is not adequate and the office layout of some branches is not convenient. The other problem is that there is no guideline to manage PMS when there is a change of assignment within the same rating period. Based on the finding, the researcher recommended that the bank should allocate an achievable target by considering the environment and potentials of branches, in order to get the accurate performance data of employees, the data tracking system should be automated, develop a clear guideline how to manage the transferred employees from one assignment to another in a single rating period. Key words: Data tracking, Feedback, Performance evaluation, Performance management system, performance review, target/objectives.