Browsing by Author "Berhanu, Hana"

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    Emotional Intelligence and Multicultural Competence of Undergraduate Students in Dilla University
    (Addis Ababa University, 2019-06) Berhanu, Hana; Desie, Yekoyealem (PhD)
    This study examined the relationship between emotional intelligence and multicultural competence of undergraduate students in Dilla University. It also studied whether the level of emotional intelligence and multicultural competence of the students differ by gender and academic year level. Data was collected from 285 (141 male and 144 female) students randomly drawn from nine departments of the College of Social Sciences and Humanities in which 98 of students were from fist year, 90 of them were from second and 97 of them were from third year using adopted emotional intelligence and multicultural competence scale. Both descriptive and inferential statistics were performed to analyze the data. The result revealed that the students have high emotional intelligence and majority have average multicultural competence. The result also revealed that -“intrapersonal skill”- and -“adaptability”- found to be high among students from emotional intelligence components. There was no statistically significant difference in both emotional intelligence and multicultural competence by gender. Regarding year level, there was statistically significant difference between first, second and third year students in emotional intelligence and in multicultural competence. First year students have higher level in both emotional intelligence and multicultural competence. Statistically significant positive correlations emerged between emotional intelligence and multicultural competence of the students. This result implied that having high emotional intelligence dose certainly contribute to effective multicultural competence and plays a key role in diversity receptiveness and relates positively to students multicultural communication competence. Key words: Emotional Intelligence, Multicultural CompetenceMulticultural Sensitivity