Browsing by Author "Ayele, Teshome"
Item Assessing Performances Of Pharmaceutical Store Management: The Case Of General Public Hospitals Under The Addis Ababa City Administration Health Bureau, Ethiopia(Addis Ababa University, 2019-06) Ayele, Teshome; Jebena, Tariku(PhD)This research study provides an introduction to pharmaceutical store management, performance assessment and metrics or key performance indicators based on the most recognized literature. The study has employed census survey to quantitatively and qualitatively assess the store of the hospitals because it has holding small number of the total population. Questionnaire was used as the official instrument of data collection. A total of 120 questionnaires were distributed and 97 of them were filled and returned to make the response rate about 80.8%. The findings of the study suggested that all the dimensions of pharmaceutical store performance have statistically significant result. Generally, the study findings have suggested that the pharmaceutical store performance is approximately moderate in the case of Addis Ababa City Administration Health Bureauhospital in terms of the six key performance indicators. It has also discovered that, among the six key performance indicator, assessment of the pharmaceutical store performance based on dimension Inventory management is comparatively in a better position in the hospital store. However, their expectation Addis Ababa government hospitals pharmacy exert relatively lower efforts in Storage condition dimension, and Security & Safety dimension store performance. The study advocated that a lot of emphasis need to be directed to Storage condition, and Security & Safety indicator in order to achieve for improved storage condition area and Security & Safety, consequently improving the organizational performance as a whole and increasing the quality of drug