Browsing by Author "Alem, Mulugeta"

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    Assessment of Receivable Management Practice: The Case of Addis Ababa Water and Sewerage Authority
    (A.A.U, 2020-03) Alem, Mulugeta; Alem, Hagos (Phd)
    Utilities Companies should have effective receivable management system for continuing profitability and give a sustainable service to customers. The main objective of this study was to assess account receivable management practice in Addis Ababa Water and Sewerage Authority. In order to meet the objectives of the study, primary data collected through questionnaires were analyzed using descriptive statistics.The study analyzed secondary data from the organization billing and information department for a period of five years from 2015 to 2019. Primary data were gathered through the use of questionnaires, Self-administered questionnaires have been distributed to60 employees working in bill processing and administrating department and out of this, and analysis was made based on the data collected from 56 respondents. The questionnaires were analyzed using descriptive statisticswith the support of SPSS for analysis and summarization purposes. findings on the base of the objectives indicates the inability to effectively practice credit management policies , and Government’s slow pace in meeting its obligations and the disconnections policy is not strictly adhered as some of the factors which have led to the debt growth at AAWSA.Based on the findings it was recommended that AAWSA should be reviewed the receivable management process to collect overdue account receivable