Browsing by Author "Addis Tibebe"

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    Assessment on Employees Perception of their Performance and Challenges Faced while Teleworking Due to COVID-19 Pandemic in the World Health Organization Country Office in Ethiopia
    (Addis Ababa University, 2022-06) Addis Tibebe; Abdurezak Mohammed (PhD)
    Telework is a flexible working arrangement which has been increasingly popular in many developed countries. In recent years teleworking or working from home is rapidly increasing due to the COVID-19 pandemic. The purpose of this study was to document the teleworking experience of employees and supervisors and examine effects of teleworking on employees’ performance during the COVID-19 pandemic in one UN agency in Addis Ababa, Ethiopia. A cross-sectional survey design with both quantitative and qualitative data collection techniques was used for the study. The quantitative data was collected using an online survey. Overall, the study result revealed that most of the study participants have worked from home due to COVID 19. Supervisors were reported motivating and supportive. The same or better job performance while working from home was also reported. Working for more hours and work-life conflict due to having work and personal life under the same roof was a challenge for many. The study also analyzes the association between employees satisfaction of their performance while working from home and appropriateness of the home office environment for teleworking, having a supportive supervisor and getting support from colleagues while teleworking from home. This study surfaced many interesting findings that can be used by organizations as an input to develop an appropriate teleworking program for the jobs that can be organized through a fully work from home (WFH) or hybrid working arrangements. Key words: COVID-19, teleworking, working from home, employees’ satisfaction