Gemechu, Ararssa (PhD)Mulugeta, Moges2019-10-092023-11-042019-10-092023-11-042019-05http://etd.aau.edu.et/handle/123456789/19343A thesis submitted to the Department of Public Administration and Development Management of Addis Ababa University in partial fulfillment of the requirements for the Degree of Masters in Public Management and Policy (MPMP)Having seen its desperate importance and the great efforts of the government in achieving good governance, this study stands to assess governance in public institutions entitled “an assessment of the prevalence of good governance(Transparency, Responsiveness and Accountability) of Revenue Sector: the Case of Gullele Sub city of Addis Ababa City Administration” The main objective of the study is assessing how far good governance is prevalent in public sector institutions and the research was conducted on five public institutions in Gullele Sub city of Addis Ababa City Administration. The study employed qualitative research methodology and data was collected through questionnaire method and the data obtained both from civil servants and service users together with the information obtained through interviews from selected officials. The descriptive analysis revealed that institutions are striving to achieve good governance practically in their institutions. Based on the analysis conducted using three core elements of good governance namely: Transparency, Responsiveness and accountability, different achievements and failures were observed. Frameworks and mechanisms for good governance implementation are found ready. The necessity of engaging the society in full scale participation, the need for trainings, workshop, seminars on good governance, increasing implementing capacity of the institutions, the necessity of using different mass medias for good governance issues , struggling against corruptions are recommended for amending the failures in public institutions in their attempts to achieve good governance.en-USAccountabilityResponsivenessTransparencyThesis