Legesse, Mengistu (PhD)Woldeyes, Hiwot2018-06-192023-11-042018-06-192023-11-042016-07http://etd.aau.edu.et/handle/123456789/1806This study investigates satisfaction level of lower limb prosthesis users and determinant factor associated with their satisfaction in Addis Ababa. The investigation was conducted by endeavouring Quantitative Institution based cross sectional study with the support of qualitative case study. Indicators of device and service satisfaction; shape, dimension, easy to use, well fit, comfort, pain free, affordability and service and repair, elements examined in the rehabilitation centers as per clients perspectives. Adult lower limb prosthetic users from two rehabilitation centers; POC and Menagesha rehabilitation center were included in the study using Convenient Sampling technique for quantitative study and eight respondents for qualitative study were purposefully recruited. Adapted QUEST 2.0, 173 structured questionnaires, were used to collect quantitative data and semi-structured interview guide and tape recorder used for qualitative data. The collected qualitative data were organized and analyzed through qualitative research approach and for quantitative data analysis SPSS version 20 was utilized. The finding showed that 71.7 % of respondents were satisfied with the overall prosthesis device and related services. Prosthesis users were relatively highly satisfied with shape of the prosthesis device (87.9%), dimension of the prosthesis device (85.5%), training for using his/her prosthesis device by the service delivering institution (83.8%), prosthesis device meets his/ her need (77.5%) and prosthesis device well fit with his/her limb/limbs (75.1%). However, many prosthesis users were found to be dissatisfied with affordability of the prosthesis device (60.1%).The main factors influencing user satisfaction were: marital status, monthly income, pain while using prosthesis device, height difference between the prosthetic devices or with the non amputated Leg, prosthesis type and years of using prosthetic device. In general, the present study showed that the current status of the overall satisfaction of respondents towards lower limb prosthesis device in the POC and Menagesha Rehabilitation centers was satisfactory. Moreover, the study has a great implication for social work practice in the area of Policy formulation, Empowerment and Research in the areas of the prosthesis device usersenAddis Ababa; Amputation; Ethiopia; Lower Limb; Prosthesis; Rehabilitation; SatisfactionThesis