Bekele, Rahel(Dr.)Fantahun, Mesganaw(Prof.)Adane, Hiwot2021-08-112023-11-052021-08-112023-11-052014-06http://etd.aau.edu.et/handle/123456789/27650In Ethiopia maternal and neonatal morbidity and mortality are the major health problems.Some of the causes are delay in seeking and receiving skilled care, home delivery/ low utilization of service, lack of recognition of newborn danger signs and low levels of care seeking for new born at health facilities. This project is therefore designed to contribute to the decrement of maternal and neonatal morbidity and mortality by sending voice messages instead of Simple Message System (SMS) directly to mothers. The system reminds mothers‟ appointment and makes them aware about the danger signs that can occur during pregnancy and postpartum period both in mother and in baby. The general objective of this project is to prepare content and requirement analysis and system design for the development of voice messages for antenatal and postnatal care services. Review of already existing mobile phone for MNCH which was developed by Clinton Health Access Initiatives (CHAI) and Addis Ababa University (AAU) and World Bank and Addis Ababa University (AAU) were made. Interview of a professional who was involved in the development of those systems was also conducted to develop user requirements. Different literatures, protocols, fact sheets, brochures and standard manuals were reviewed to develop messages both in Amharic and English in which are going to be sent to mothers/families mobile phone. The health information messages organized for each trimester and postpartum weeks .After the pregnant mother is enrolled in the system she get health information messages every two week until delivery and during postpartum period every week until fourth week. The appointment reminder messages delivery to the mother based on the World Health Organization (WHO) Focused Antenatal Care (FANC) and postnatal care schedule.en-USVoice messages,Requirement, analysis, system designThesis