Yohannes BirhanuAmanuel Alemayehu2026-06-222026-06-222024-04https://etd.aau.edu.et/handle/123456789/8542Outpatient endoscopic procedures, such as gastroscopy and colonoscopy, are essential diagnostic and therapeutic tools in gastroenterology. As healthcare systems increasingly focus on quality improvement and patient-centered care, patient satisfaction has emerged as a critical indicator of the overall quality of healthcare services. The Global Endoscopy Satisfaction Questionnaire (GESQ) is a validated tool measuring patient satisfaction in endoscopic settingsen-USPatient Satisfaction QuestionnaireOutpatient EndoscopyGESQ (Global Endoscopy Satisfaction Questionnaire)Quality Improvement in Endoscopy Tikur Anbessa Specialized HospitalThesis