Assefa, T/Giorgise (Assistant professor)Abebe, Yetemwork2018-07-232023-11-042018-07-232023-11-042016-05http://etd.aau.edu.et/handle/123456789/9819This study examined the role of labor union in maintaining employment conditions in the case of ethio telecom. The existence of a strong and recognized labor union is a per-requisite to industrial peace. Decisions taken through the process of collective bargaining and negotiations between employer and unions are more influential. Labor unions play an important role and helpful in effective communication between the workers and the management. The objective of the research is to examine the role of labor union in maintaining employment conditions in ethio telecom. The descriptive research design is undertake by using semi-structured questionnaire and purposively conduct interviews. Both quantitative and qualitative data collecting techniques are used in this research. The research is based on the responses of the various levels of union members who are working in the corporation. The data is plan to collect from 200 respondents by using self-administered questionnaire and four interviewed union leaders, to analyze data from the questioner SPSS technique is apply. The final response rate is 185(92%); based on this the analysis is carried out. The finding shows that the general role of the labor union prevail in the corporation is moderately good. According to the union members response the involvement of labor union in employment affairs is originate at low level. Besides, the collective bargaining procedures implement in the corporation are found at very low level .Good part of the labor union in the corporation is that the union is committed to handle employee grievances which will minimize industry disputes and maintain peace. In conclusion, the overall role of the labor union in maintaining employment conditions of the corporation is found at a low level which is not encouraging. Though, the role of the labor union in the corporation is moderately good, improvements in union involvement and collective bargaining procedures are prevalent. Key words: role of union, union involvement, and collective bargaining procedureenrole of unionunion involvementcollective bargaining procedureThesis