Ayenew, Meheret (PhD)Zegeye, Buzeye2018-07-102023-11-042018-07-102023-11-042010-06http://etd.aau.edu.et/handle/123456789/7497The hotel industry has a long colorful history beginning with inns, and lodges, and evolving into the hospitality industry. A tremendous change in the industry of tourism in the world brought many changes in the field of hotel business. The objective of the research is to assess and compare the management of Ghion Hotel (public owned) and Global Hotel (private owned), and to identify which hotel’s management is better. The researcher collected both primary and secondary data from the respected sources and to make these data more vibrant and reliable the researcher used a triangulation system. Hence, questionnaires, interview and personal observation and different documents were used as data collection. Findings indicate the autocratic nature of the leaders, top down decision making, managers relationships with some employees and frequently changing hotel policies were some problems that de-motivating employees in both hotels, but the number is higher in Ghion Hotel. This may have a direct impact on the productivity of the hotel. Hence, the hotel management system should make several benefits and facilities that motivate employees at worken-USGhion hotelGlobal hotelThesis