Afework, Fesseha (Asst. Prof)Duguma, Tamrat2020-12-162023-11-042020-12-162023-11-042-07http://etd.aau.edu.et/handle/123456789/24112In this competitive business environment continuously improving operational performance is a crucial issue for the existence of the organization and preferred by customers in the market. The main objective of this study is to assess factors affecting internal supply chain integration on organization supply chain performance in the Case of Cosmar East Africa Business S.C. taking this view in to account, different challenge and obstacles of internal supply chain integration like luck of organizational structure, luck of top management support, lack of information usage practice and lack of interdepartmental relationship practice were assessed and described in order to meet the basic objective of the research topic. For the theoretical foundation and analysis different literatures was investigated and the research problem was studied through the use of a descriptive research design. Target population in this study was all permanent employees of the company. Since the population is relatively small, the research used census sampling technique. To carry out the study both primary and secondary data was collected. Data collected was purely quantitative and it was analyzed through descriptive analysis and inferential statistics. Descriptive statistical tools such as Statistical Package for Social Sciences (SPSS) were employed to analyze the data. Based on the analyzed data and the research finding, the study concluded that the extent of ISCI of the company is low. The result of the analysis also proved that there is strong and significant relationship between internal supply chain integration and supply chain performance. In addition to that ISCI have a strong and positive influence on supply chain performance. The results also indicated that interdepartmental relationship had the highest effect on ISCI & SCP, followed by top management support, information usage practice and organizational structure. Therefore, in order to enhance the level of ISCI and SCP of the company, the study recommends CEABSC should improve the practice of the studied four factors those are negatively affected the company supply chain performance.en-USInternal Supply Chain Integrationsupply chain performanceCosmar East Africa Business S.CThesis