Abitie, Asres (PhD)G/aregawi, Kidane2021-07-282023-11-042021-07-282023-11-042021-06http://etd.aau.edu.et/handle/123456789/27451Nowadays, supply chain management practices became a basic for acquiring competitive advantage and improving organizational performance as competition is not any longer between firms. Supply chain practices are initiatives that have an impact on the entire supply chain. Although these practices have a significant impact on an organization’s operational success, they are hampered by contextual factors such as industry, firm size, and supply chain length. As a result, the ultimate goal of this study was to assess and examine the effect of supply chain management practices on the National Alcohol and Liquor Factory's operational performance. The study used a quantitative approach to achieve the study's goals, and the associations presented within the framework were tested using descriptive and explanatory research methodologies. The first-hand data were collected from 132 employees of the National Alcohol and Liquor Factory by using Likert scale type questioner as an instrument for collection of the employees’ perception towards the variables then the collected data were analyzed using descriptive statistics, correlational and multiple regression analysis. The most important finding of the study indicated that supply chain management practices i.e. strategic supplier partnership, customer relationship management, level of information sharing, and internal lean practices have significantly affected the operational performance of the National Alcohol and Liquor Factory. However, the organization should improve its supply chain practices so as to enhance operational performance even further. Specifically, National Alcohol and Liquor Factory should improve the involvement of key suppliers in solving problems jointly, planning, and goal setting yet as on new product development, the company should also work on sharing proprietary information and cases that affect one another partner. Additionally, the company should improve the frequency of interaction with customers and process setup time reduction.enSupply chain management practices, strategic supplier partnershipThesis