Zerai, Abdissa (PhD)Kebede, Girma2021-04-062023-11-082021-04-062023-11-082015-06http://etd.aau.edu.et/handle/123456789/25935This study focused on exploring the utilization of lCT as a strategic communication tool 111 Ministry of Finance and Economic Development (MoFED). The research specially doweled on mainly email, website and lCT policy utilization. In order to generate a realistic data quantitative and qualitative and research methods were employed. Questionnaires were distributed to 172 respondents who were selected through purposive sampling method. Documents investigation both in email inboxes and file boxes was conducted in selected three departments. In order to triangulate the research qualitatively, 10 key informants were interviewed in depth. The research was informed by system theory and network analysis was employed too. Eventually, the research findings revealed that email versus paper mail is unbalanced in the internal communication of MoFED. The respondents' attitudes towards MoFED website mainly fall on weak and satisfactory ratings. MoFED's lCT policy is known only by 36% of the employees. Moreover, findings revealed expenditure for papers and stationeries has been increasing in millions birr and the strategic goal to make the Ministry paper free environment unachieved. Finally, the study forwarded some recommendation to MoFED's ISAC and Management.enICT Utilization in Ministry of FinanceAn Analysis of ICT Utilization in Ministry of Finance and Economic Development (MoFED)Thesis