Asefa Temtim (PhD)Essa Mohammed2018-11-102023-11-182018-11-102023-11-182017-06-05http://etd.aau.edu.et/handle/12345678/14120The purpose of this study was to investigate the factors influencing ICT adoption in public healthcare organizations the case of Yekatit 12 Hospital. The populations of this study included Administrators, Doctors, nurses, ICT directors, finance officers, record keepers, procurement officers, radiologists and laboratory technologists, emergency podiatrist, system experts. For a better understanding of the situation a mixed (Quantitative and Qualitative) research approach was employed. Questionnaire and Interview were used as means of data collection. The quantitative data generated was analyzed using descriptive statistics with the help of Statistical Package for Social Sciences (SPSS) version 20. Frequency and mean were used for analyzing the quantitative data while the qualitative data were thematically organized, categorized and examined to understand the emerging patterns of responses. The study was guided by Technological-Organizational-Environmental (TOE) theory. The study found that, employees are not skillful in operating the computers. Many of them do not understand how to use the IT service in the Hospital. Therefore, skill capacity building program should be considered by the management of the Hospitals to improve the ICT service. The lack of ICT training and lack of knowledge on troubleshooting computer is considered to be among the problems that negatively affects the adoption of ICT in Hospital. The study found that availability of ICT infrastructure is a major factor that negatively influence the ICT adoption ICT in the Hospital. The study further revealed that, top management, lack of employees ICT skill, and lack of regular ICT training are the main factors influencing ICT adoption in Yekatit 12 Hospital.enpublic healthcare organizationThesis