Dr Anteneh TsegayeAsheber Tesfaye2024-05-302024-05-302022-09https://etd.aau.edu.et/handle/123456789/3051It is known that quality of internal organizational communication will have a direct impact on the quality of relationship. This is why effective communication is a crucial element in our lives and the basis for the organizational objective achievement. The general objective of this study is to access internal organizational communication practice of Ethiopian media. The case of Harari Mass Media Agency. The study was designed both in quantitative and qualitative method. Primary data were obtained and used from employees of Mass Media Agency by questionnaire and interview method of data collection. The study used systematic(scientific) sampling technique that is a good way to give equal chance for all departmental employees who had different responses.it also used purposive sampling technique to get a wide explanation from the top officials of the organization.To analyze the findings of the study and the collected data descriptive survey analysis method used. Based on the findings of the study, insufficient communication, bad working environment, communication gap to resolve conflict, less attention to communication in conflict resolution process, and difference in attitude towards communication were the major problems that affect communication not to achieve its goal (conflict resolution). Finally, the student researcher recommended that agency should understand the source of conflict, using communication to resolve conflict and encouraging employees’ positive attitude of communication to resolve conflict can be solutions to resolve the above-mentioned problems. Key words: Internal organizational communication, organizational culture, conflict resolution strategies.en-USInternal organizational communicationorganizational cultureconflict resolution strategies.Thesis