Temesgen, Busha (PhD)Getahun, Robel2020-12-152023-11-042020-12-152023-11-042020-06http://etd.aau.edu.et/handle/123456789/24090This study tries to identify and asses the factors that affect the Unimodal clearance efficiency, the case of Addis Ababa Kality customs branch office. The main objective of this study is to assess the challenges that affect the efficiency of Unimodal customs clearance procedure. When Unimodal customs clearance refers, it includes Djibouti port and customs clearance as the shipment is cleared from Djibouti port. Ethiopia is land locked country, a single transit permitted shipment must pass through transit permit process, Djibouti port and customs clearance procedure under the umbrella of Addis Ababa Kality customs branch Office. Many studies on customs clearance focused on local customs (Airport and multimodal) clearance challenges. This study tried to see the challenges of clearing goods from Djibouti by incorporating variables of Djibouti port and shipping agent performance with Kality customs branch office variables. To accomplish the objective of the study, Primary data were collected by Questionnaire s and interview. Secondary data’s were reviewed. Qualitative and quantitative data sources were used. The study employed explanatory and descriptive statistics by frequency, mean, standard deviation and inferential statistics by correlation and regression. The finding of the study suggested that there is unnecessary prerequisite documents to issue transit permit which affect the efficiency of Unimodal clearance efficiency, Unimodal cargo Djibouti port and customs clearance procedure have many challenges in relation to service delivery, coordination, un transparent working procedure, unaligned working time and day. Extended transit time and very expensive costs is also a challenge for efficiency of Unimodal clearance. In addition shipping agent performance inefficiency in providing service has played significant share for inefficiency, coordination and cooperation of concerned government regulatory agencies is also found as one of the input for inefficiency, AAK customs service facilitation reveled as factors for inefficiency of Unimodal cargo customs clearance efficiency. Based on the findings, study recommended simplified transit permit, improvement on service delivery both in regulatory agencies, AAK and Djibouti, to have standard working procedure between stakeholders.en-USUnimodal Custom clearing efficiencyTransit permit processtransit time and costUnimodal Djibouti clearance procedureshipping agent performancecoordination and cooperation of concerned government regulatory agenciesThesis