Yohannes Workaferahu (PhD)Sintayehu Daba Feyissa2025-04-082025-04-082020-06-29https://etd.aau.edu.et/handle/123456789/5315Today the concept of Knowledge management has attracted most business companies around the world; because human capital is critical element of competitive advantage. Knowledge Management is a science uses to improve business value, organization performance; knowledge application, knowledge transfer, knowledge conversion, and knowledge retention; also help organizations to achieve their purposes. The purpose of this study was to examine the effect of Knowledge Management Practices on Organizational Performance in case of Commercial Bank of Ethiopia. In this study an explanatory research design and quantitative research method were used to meet specific objective of study and to answer research questions. The target populations of this study were employees of Commercial Bank of Ethiopia, Addis Ababa area, specifically those who work in Alem Bank branch; to meet the objective of study, based on census method, 88 respondents were employed for this study. However, after data were collected, through questionnaire, out of 88 respondents workable data were obtained from 80 respondents. Accordingly, those 80 valid responses obtained from respondents were used for data analysis with Statistical Package for Social Science (SPSS) Version 20.0 for both descriptive and inferential analysis. The finding of descriptive analysis portray that, the mean score for overall Knowledge management practice is slightly below the average. From the four components of Knowledge management practices, Knowledge Application (KA) and Knowledge retention are the only items that fall slightly above the averages, whereas, the remaining facets fall slightly below the average. Knowledge Transfer (KT) is the least rated component of Knowledge management, which is followed by Knowledge conversion. The correlation analysis result showed that there is a significant positive strong relationship exists between Knowledge management practices and organization performance. Further, the regression analysis evidenced that Knowledge management practice is predictor of organization performance. The study suggested that an emphasis should be given by institute on all components Knowledge management practices (Knowledge Application (K), Knowledge Transfer Knowledge conversion and Knowledge retention to enhance organization performance. Finally, based on the research findings, conclusion, appropriate recommendations, limitations, and suggestion for future research directions were presents in the study.enThe Effect of Knowledge Management Practices on Organizational Performance in Case of Commercial Bank of EthiopiaThesis