Assefa, Teklegiorgis(Associate Professor)Bireda, Mesfin2018-10-292023-11-042018-10-292023-11-042017-05http://etd.aau.edu.et/handle/123456789/13359This study tries to found out the challenges of customs import clearance procedure and identifying major factors behind them. Customs has been described for a century as one of a gate keeper, with customs authorities representing a barrier through which international trade must pass. But currently Customs plays a critical role in the implementation of a range of trade, economic and social policies and contributes to the achievement of national development objective focusing on trade facilitation and regulatory control. However, enormous amount of time and money wasted due to long delays at customs in most sub-Sahara African Countries like Ethiopia. The objective of this study was to assess the Challenges of Customs Import Clearance Procedure on Trade Facilitation and Control at Addis Ababa kality Customs Branch Office. To achieve the research objective, the study employed a descriptive method and used both qualitative and quantitative research approach. Primary data were collected from all Customs employees found in import clearance process teams and all customs clearing agents who have permanent office at the branch. The finding of this study showed that the challenges of import clearance procedure on trade facilitation and control mainly depend on human resource management and development, cooperation and coordination, automation, customs valuations as well as customs risk management techniques. Finally the study recommended that the middle and top level management of ERCA should examine the overall system of risk management, human resource management and development, cooperation and coordination among customs and other government agencies, and customs automation utilization. Different literature shows that the challenges of customs procedure vary from branch to branch and even from one customs procedure to another at kality depending on the nature of the branch as the study entirely delimited to study the issues of Addis Ababa kality Customs import clearance procedure it does not represent the scene in other Branch office and other customs procedures. Thus, further research needs to be conducted to address this customs procedure challenges in trade facilitation and control.en-USidentifying majorchallenges of customscooperation and coordinationThesis