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The Effect of Enterprise Resource Planning Implementation on Internal Supply Chain Performance: the Case of Ethio Telecom

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dc.contributor.advisor Ensermu, Matiwos (PhD)
dc.contributor.author Ayalew, Adane
dc.date.accessioned 2018-07-03T11:56:21Z
dc.date.available 2018-07-03T11:56:21Z
dc.date.issued 2017-05
dc.identifier.uri http://localhost:80/xmlui/handle/123456789/5945
dc.description.abstract The main objective of this study is to examine the effect of ERP implementation on the internal supply chain performance of ethio telecom with respect to ERP implementation factors of project plan & vision, top management support, project management, project champion, user training, IT infrastructure, Vendor support and communication. Both quantitative and qualitative research approaches were used in the study. Explanatory research design was used to identify ERP implementation factors and to examine the effect of ERP implementation on the internal supply chain performance of the case company. Simple random sampling was used to select the appropriate samples of the study. All of the implementation factors were found to have positive and significant correlation with the dependent variable which is internal supply chain performance. The ANOVA test result showed that, the value of R and R 2 obtained under the model summary was statistically significant. The multiple linear regression analysis revealed that, 6 of the 8 independent variables (top management support, project management, user training, IT infrastructure, vendor support and communication) have a statistically significant relationship to predict internal supply chain performance. The other 2 variables (project plan & vision and project champion) are not statistically significant to predict internal supply chain performance. User training and IT infrastructure accounts the largest share to explain the variation of internal supply chain performance. Key Words: User training, vendor support, communication, top management support, IT infrastructure, project management, project champion, project plan & vision en_US
dc.language.iso en_US en_US
dc.publisher Addis Ababa University en_US
dc.subject User training en_US
dc.subject Vendor support en_US
dc.subject Communication en_US
dc.subject Top management support en_US
dc.subject IT infrastructure en_US
dc.subject project management en_US
dc.subject project champion en_US
dc.subject project plan & vision en_US
dc.title The Effect of Enterprise Resource Planning Implementation on Internal Supply Chain Performance: the Case of Ethio Telecom en_US
dc.type Thesis en_US


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