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Title: Assessment of ERP Software Utilization in Ethiopia Construction Design and Supervision Works Corporation
???metadata.dc.contributor.*???: Dr. Martha Yifiru
W/Mariam, Netsanet
Issue Date: May-2017
Publisher: Addis Ababa University
Abstract: Enterprise resources planning (ERP)-a software architecture that facilitates the flow of information among the different functions within an enterprise and provides the backbone for an enterprise-wide information system. At the core of this enterprise software there is a central database which draws data from and feeds data into an integrated application that operate on a common computing platform, thus standardizing business processes and data definitions into a unified environment. Therefore, the major objective of this study is to assess the challenges of implementing Enterprise resources planning (EPR) in Ethiopia Water and Energy Design and Supervision Works. As result, the research has a descriptive nature which elaborates the existing phenomenon as it exists. Specifically, for the assessment of ERP implementation and challenges in Water and Energy Design and Supervision Works in this study the Simple random sampling method was applied. Besides, supervisors and officers who are involving in ERP implementation were data source. The data was collected using questionnaires from a sample population and interview was conducted for managers. Accordingly, 120 employees were taken as a sample by using simple random sampling technique and accordingly questionnaires were distributed. The collected data was analyzed using SPSS (Statistical Package for the Social Sciences) version 20. Consequently, results show that the deployed ERP system is positively perceived and used by the organization. In addition, problems which hinder the practice of the system were identified. As a result, lack of awareness, shortage of training conflicts of interest among departments and poor IT infrastructures are among the major problems. Hence, the researcher has recommended that the company should re-consider its system utilization, since there are important features not yet utilized. Moreover, the company should also revisit whether in considering the required business requirements through customization, In addition the organization has to implement adequate training and development in order to equip end-users. Finally, the organization informing the user about ERP in advance provide adequate training, ensure the commitment of senior managers, reduce the level of conflict among department, and build IT infrastructure are among the major solutions that help the organization to address ERP implementation challenge.
Description: A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment of the Requirements for the Degree of Master of Science in Information Science
Appears in Collections:Thesis - Information Science

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