Telecommunication networks play a critical role in our society. They make it possible to share a massive amount of data across the globe. While networks are complex systems in terms of size and technological diversity, a ...

The explosive growth of smart devices, network access points, and new mobile application development drives users to use more and more mobile applications and, this has lead to the explosive growth of mobile data traffic. ...

An increase in the development of information industry and wireless communication services shows an increase demand for spectrum resource. Spectrum is a limited resource that needs to be managed properly to enable additional ...

For mobile operators, delivering quality service to their customers is very important as service quality significantly affects their business. To achieve a consistent quality service delivery, they need to continuously ...

Modern society has a high dependence on communication technology with a wider range of applications. So, service users demand an always available network to use it whenever they wish. Thus, network operators are expected ...

Network traffic congestion is the major challenge in telecom service providers where usually they use a limited resource to deliver the services to their customers. That leads to network performance and Quality of Services ...

Mobile traffic growth increases exponentially over the years. To gratify the growing traffic, which requires capacity and coverage, densification of a network is a key solution. As mobile network becomes larger and ...

A call center (CC) connects customers to a service provider, such as telecom operators. The CC receives of customer requests, feedback, and complaints. These inputs from the customers provide an opportunity to comprehend ...

Cloud Computing (CC) is being accepted as one of the emerging technologies that create a new opportunity for enterprises with limited resources. It is promised that cloud can allow firms to reduce costs and to operate ...

In recent years, operators have been constantly upgrading network capacity by deploying extra energy-consuming network elements due to the rapid expansion of high-bandwidth applications and the ongoing growth of Internet ...