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Factors Affecting Employee Engagement: the case of Commercial Bank of Ethiopia

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dc.contributor.advisor Salehu, Anteneh (PhD)
dc.contributor.author Yonas, Habtegabriel
dc.date.accessioned 2018-10-10T11:50:34Z
dc.date.available 2018-10-10T11:50:34Z
dc.date.issued 2018-06
dc.identifier.uri http://localhost:80/xmlui/handle/123456789/12561
dc.description A thesis submitted to Addis Ababa University College of Business and Economics Department of Management in Partial fulfillment of the requirement for the degree of Masters in Executive Business Administration en_US
dc.description.abstract Employee Engagement (EE) is the key focus of any organization in gaining competitive advantage; hence, employee engagement is the best tool for achieving it. In fact, employee engagement is considered to be the most powerful factor to measure an organization’s strength and orientation towards superior performance for goal achievement. Commercial Bank of Ethiopia is one of the business organizations where Employee Engagement is an important issue that determines towards such a superior performance. In spite of its appreciating benefit of EE for enhanced performance, it didn’t get any considerable attention from the side of management . Thus, the objective of the study is to examine factors that affect EE for the case of Commercial Bank of Ethiopia. To achieve this objective, the study adopts a quantitative research approach, through the use of questionnaire provided predominantly descriptive data. A total of 410 questionnaires are distributed and 386 of them are returned and correctly filled by the respondents. For the study the researcher used a Multi-stage sampling technique, since the population is dispersed over a wide geographic area. To examine these factors the study used Ordinary Least Square (OLS) and Tobit Model of estimation technique. The result of the analysis revealed that, except for internal locus of control, all variable used in the regression such as: Job Characteristics, Reward and Recognition, Working Environment, Organization Support and Supervisory Support were positively affect employee engagement. More importantly it is found out that perceived supervisory support is the strongest factor that determines employee engagement where as the least is working environment. A major policy recommendation arising from the results could be CBE should implement the significant factors that determine Employee Engagement for the realization of superior performance. en_US
dc.language.iso en_US en_US
dc.publisher A.A.U en_US
dc.subject CBE en_US
dc.subject Job characteristics en_US
dc.subject Organizational Support en_US
dc.subject Reward and Recognition en_US
dc.title Factors Affecting Employee Engagement: the case of Commercial Bank of Ethiopia en_US
dc.type Thesis en_US


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