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The Effect Of Customer Orientation Of Service Employees On Customer Satisfaction In Selected Private Banks
H/mariam, Mahalet
(
2017-05-09
)
The Influence Of Logistic Management On Service Quality Effectiveness And Customer Satisfaction A Case Of Addis International Bank
Muzeyin, Yishak
(
Addis Ababa University
,
2017-06
)
The Impact of Service Quality on Customer Satisfaction and Loyalty in the Ethiopian Insurance Industry
Asfaw, Fasil
(
Addis Ababa University
,
2018
)
Impact of Service Quality on Customer Satisfaction in the Aviation Industry: The Case of Ethiopian Airlines
Tadesse, Liliya
(
Addis Ababa University
,
2016-06
)
The Impact Of Service Delivery Environment On Customer Satisfaction: The Case Of Ethio Telecom Enterprise Service Centers
Mekango, Desta
(
Addis Ababa University
,
2017-05-17
)
Determinates Brand Loyalty: a Comparative Study between Commercial Bank of Ethiopia and Awash international bank
Eshetu, Betelhem
(
Addis Ababa University
,
2017-06-28
)
The Effect of Service Quality on Customer Satisfaction in the Aviation Industry: The Case of Ethiopian Airlines
Yonas, Yoseph
(
Addis Ababa University
,
2017-05-18
)
The effect of Service Quality on Customer satisfaction The Case of Ethiopian Revenue & Customs Authority, Nifassilk-Lafto Subcity
Gezahegn, Samson
(
Addis Ababa University
,
2017-06-05
)
The Effect Of Brand Image On Customer Satisfaction And Loyalty (The Case Of Ethiopian Insurance corporation)
Hagos, Samuel
(
Addis Ababa University
,
2017-06-04
)
The Impact Of Perceived Price Fairness On Customer Satisfaction And Loyalty: The Case Of Ethiopian Airlines
Negash, Michaele
(
Addis Ababa University
,
2017-06-06
)
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Author
Eshetu, Betelhem (2)
Mekango, Desta (2)
Abdulwahid, Zahra (1)
Abebe, Betelhem (1)
Abebe, Daniel (1)
Abel, Aragaw (1)
Abera, Hewan (1)
Adane, Selamawit (1)
Afrassa, Tigist (1)
Agonafer, Lidya (1)
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Subject
customer satisfaction (55)
service quality (18)
Service quality (10)
customer loyalty (4)
service quality dimensions (4)
SERVQUAL (3)
Ambient condition (2)
ATM service quality (2)
customer climate (2)
customer expectation (2)
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Date Issued
2017 (12)
2014 (11)
2016 (8)
2021 (7)
2015 (5)
2018 (4)
2020 (4)
2019 (3)
2022 (1)
Has File(s)
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