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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/931

Title: A STUDY OF FACTORS THAT GENERATE CONFLICT BETWEEN GOVERNMENT SECONDARY SCHOOL TEACHERS AND EDUCATIONAL MANAGERS IN ADDIS ABABA ADMINISTRATIVE REGION
Authors: Gebretensay, Tesfay
Advisors: Ato Haileselassie Woldegerima
Copyright: 2002
Date Added: 24-Apr-2008
Publisher: Addis Ababa University
Abstract: The main aim of this study was to investigate the factors that generate conflict between secondary school teachers and educational managers (at school, zonal and regional level). It also looked into the different forms of conflict at individual, interpersonal, group and intergroup levels. In doing so, attempts were made to identify the types and cause of conflicts, conflict resolving mechanisms and the major roles of educational leaders in the management of conflicts. Hence, the sample population used in the study consisted of 310 randomly selected teachers and educational managers drawn from the six zones of Addis Ababa Administrative region and the Addis Ababa Education Bureau included. The percentages and the chi-square were the statistical methods used in analyzing data. The study showed that communication problems, outdated rules and guidelines, bad work environment, and the incapability of educational managers to deal with conflicts were some of the common sources of conflicts which frequently occurred in secondary schools. In addition, forcing, compromising and avoiding were found to be the most frequently used techniques of managing conflict.In general the findings revealed that the majority of the educational managers lack the basic know how of managing conflicts. Teachers, on the other hand, appeared to show high resistance to change. Therefore, for the effectiveness of managing conflict processes and for the purpose of getting balanced view of conflicts, special training for both managers and teachers is recommended.
Description: A Thesis presented to The School of Graduate Studies ADDIS ABABA UNIVERSITY In Partial Fulfillment of the Requirements for Masters of Education in Educational Planning and Management
URI: http://hdl.handle.net/123456789/931
Appears in:Thesis - Educational Planning & Management

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