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|Title: ||A STUDY OF FACTORS THAT GENERATE CONFLICT BETWEEN GOVERNMENT SECONDARY SCHOOL TEACHERS AND EDUCATIONAL MANAGERS IN ADDIS ABABA ADMINISTRATIVE REGION|
|Authors: ||Gebretensay, Tesfay|
|Advisors: ||Ato Haileselassie Woldegerima|
|Copyright: ||2002 |
|Date Added: ||24-Apr-2008 |
|Publisher: ||Addis Ababa University|
|Abstract: ||The main aim of this study was to investigate the factors that generate
conflict between secondary school teachers and educational managers
(at school, zonal and regional level). It also looked into the different
forms of conflict at individual, interpersonal, group and intergroup
levels. In doing so, attempts were made to identify the types and cause
of conflicts, conflict resolving mechanisms and the major roles of
educational leaders in the management of conflicts.
Hence, the sample population used in the study consisted of 310
randomly selected teachers and educational managers drawn from the
six zones of Addis Ababa Administrative region and the Addis Ababa
Education Bureau included.
The percentages and the chi-square were the statistical methods used
in analyzing data.
The study showed that communication problems, outdated rules and
guidelines, bad work environment, and the incapability of educational
managers to deal with conflicts were some of the common sources of
conflicts which frequently occurred in secondary schools. In addition,
forcing, compromising and avoiding were found to be the most
frequently used techniques of managing conflict.In general the findings revealed that the majority of the educational
managers lack the basic know how of managing conflicts. Teachers,
on the other hand, appeared to show high resistance to change.
Therefore, for the effectiveness of managing conflict processes and for
the purpose of getting balanced view of conflicts, special training for
both managers and teachers is recommended.|
|Description: ||A Thesis presented to The School of Graduate Studies
ADDIS ABABA UNIVERSITY
In Partial Fulfillment of the Requirements for Masters of Education in
Educational Planning and Management|
|Appears in:||Thesis - Educational Planning & Management|
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