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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/1135

Title: CREW SCHEDULING SYSTEM:THE CASE OF ETHIOPIAN AIRLINES
Authors: BEWKETU, MOGES
Advisors: TILAHUN TEKLU (PHD)
Copyright: 2007
Date Added: 20-May-2008
Publisher: Addis Ababa university
Abstract: Abstract In this paper, Ethiopian airlines crew scheduling system is considered and investigated. A crew scheduling decision is one of the decisions among other operational decisions faced by the Company. The Company has been preparing and distributing the schedules on a weekly basis and it performs the entire function manually. In EAL, the crew scheduling preparation is subjected to different rules, regulations, safety considerations, contractual agreements and conditions of awards and agreements. To check whether these factors are consistently considered or not, 5 recent schedules prepared on May 28, June 4, 11, 18, and 25 were reviewed and assessment was made on these schedules by considering the month of June assignment. In the course of analysis, 20 cabin crew members were randomly selected from these schedules and the data related with them was analyzed on the basis of monthly duty time, days-off incorporation, fairness of the assignment in terms of consistently assigning all available flights to the crew members equitably, and quality (error rates) of the schedule. With respect to the monthly duty assignment, the Company sets 90 hours monthly duty time for each cabin crew member as a standard and based on this standard 85% of the employees, whose overtime payment ranges from 9% to 77% from their basic obligation, were found working extra hours. Regarding the days-off consideration, each cabin crew member is entitled to receive 6 days guaranteed days-off per month and based on this it is found that 75% of cabin crew members days-off were not considered when the schedule was prepared. In the course of checking the equitability of the system, flight repetition was taken as a variable and it was found that 50% of the cabin crew members were scheduled to attend 1 or two flights repeatedly with in the given month. At last, the quality of the schedules was also evaluated based on the selected cabin crew members and it was found that 20% of the crew members were scheduled to attend more than 1 flight in the same day.
Description: A THESIS SUBMITTED TO THE SCHOOL OF GRADUATE STUDIES OF ADDIS ABABA UNIVERSITY IN PARIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTERS OF BUSINESS ADMINISTRATION
URI: http://hdl.handle.net/123456789/1135
Appears in:Thesis - Business Adminstration

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